FAQ

Q1: Where is your factory?

A1: Jiangmen, Guangdong Province. (Closed to Zhongshan and Foshan)


Q2: Can I have a sample order?

A2: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.


Q3: What about the lead time?

A3: Sample for 5-7 days. Mass production within 35 days after receiving the deposit.


Q4: How about your MOQ?

A4: 1pc for sample checking is available. Some models can be 100-200pcs with white box, and some models should be 300+pcs with color box.


Q5: Can I have a quotation and more details of your products ?

A5: Yes, please contact us, our sales team will send you more details and price list.


Q6: How do you ship the goods and how long does it take to arrive?

A6: The samples usually ship by DHL, UPS, FedEx or TNT,delivery time is 3-5 days. For bulk goods, it usually takes 25-35 days by sea shipping.


Q7: What is your payment terms?

A7: T/T, Paypal, West Union.


Q8: How to proceed an order for led light?

A8: Firstly let us know your requirements or application.

Secondly We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.


Q9: OEM or ODM accepted?

A9: Yes, we can do OEM & ODM logo on the fixture or package. Both are available. Please inform us formally before our production and confirm the design firstly based on our sample.


Q10: Can I send you a picture and spec, then you can quote the price?

A10: Yes, we usually do customized products for clients. You can send us more details and photos, then we can quote the price to you. Or we can recommend you an alternatives.


Q11: Why to choose us ?

A11: High quality products, all of the products must pass strict QC before shipment! Fastest response rate, save your time and easy your business!



Our Service:

1. We are skilled in producing this type of lamp and have adequate supply of spare parts, so we can guarantee continuous production and keep delivery.

2. Your inquiry related to our products or prices will be replied in 24hrs.

3. Well trained and experienced staffs to answer all your enquiries in fluent English.

4. OEM&ODM, or any your customized lightings, we can help you to design and put into production.

5. Your sales area, ideas of design and all your private information will be protected.

6. If you need more details, please contact our sales service person below online or via email.




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